Wazzup Knowledge base

Mobile app

For Huawei devices, you can download the application by following this link.

The Wazzup mobile app replicates the functionality of the Wazzup personal account chats.

In the app you can receive and send messages, media, documents, voice messages, templates and emoji.

How to start using

Before installing the mobile app, add CRM integration and assign roles to employees in the integration settings.

Go to the Mobile App tab of the Wazzup personal account.

Click on the pencil icon next to the name of the employee with the status of “No phone specified”. In the window that opens, enter the phone number and click “Save and invite”. A text message with an invitation will automatically be sent to the user.

Along with sending an invitation user gets access to the mobile application and his status changes to “Invited”.

If the user with the status “Invited” lost SMS with the link, copy the link at the top of the page and send it any way you like: in messenger, by SMS, by e-mail.

If the user is not invited and he downloaded the app from the link, he won’t be able to enter it.

When you follow the link, the user will get to the installation page of the Wazzup application on Google Play or App Store.

To log in to the mobile app, you need to enter the same number that you texted the invitation to.

Once an employee logs in to the app, their status will change to “Already using”. The “Was online” column will show the date of the last login to the application.