Knowledge Base

How to write first on WhatsApp and Telegram from Pipedrive

1. Go to the contact or deal card and enter the contact’s phone number.

2. Click on the three dots in the upper right corner → Send a message using Wazzup.

3. A chat with the client will open. If the manager has several numbers available, the chat will be created from the seller’s priority number

If you need to write from another number: click on the arrow next to the contact’s name in the chat list → create a chat from the desired number by clicking the “+ Create dialogue” button.

4. Write and send a message.

5. Done — you have created a dialogue and wrote first.