Common errors

  • 429 Too Many Requests: if the limit of 1000 requests per minute is exceeded. The counter is reset every minute.
  • 401 Unauthorized
  • 500 Internal server error
  • 403 Forbidden: Requests for routers which are not allowed to use sidecar API KEY can lead to errors

Routes POST /contacts, POST /deals, PATCH /contacts/bulk_delete, PATCH /deals/bulk_delete have a limit on number of entities sent for processing: 100 at a time


When an error occurs, the 4X status code will be returned, and the response body will either be empty or contain JSON of the form:


error: 'ERROR CODE',

description: 'CHANNEL_BLOCKED', // a short description of the error in English

[data]: {} // object with additional information. Not obligatory. It is intended to be analyzed by developers to determine the cause of the error.