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Wazzup
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Get started with Wazzup
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How to connect a messenger
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WhatsApp
How to connect WhatsApp
WABA and WhatsApp — differences, conditions, connection
How to connect the official WhatsApp (WABA)
How and why to verify a company in Meta
How to transfer a WABA number to Wazzup from another service
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Telegram
How to connect Telegram
How to connect Telegram Bot
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Viber
How to connect Viber to Wazzup
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Instagram
How to connect Instagram API
Setting up comments from Instagram
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About channels
Channel statuses
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How to use Wazzup chats
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Messaging in Wazzup chats
How Wazzup chats work
Chat features
Editing and deleting messages in Wazzup
Group chats
How to schedule a message
Search for messages
Chats in the mobile app
Requirements for attachments
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Chat features on different channels
Correspondence on Instagram chats
How to work with WABA templates in chats
How to work with WhatsApp calls
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Chat management
How to work with the unanswered counter
How to select employee roles in Wazzup without getting lost in chats
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Ban prevention and unblocking
Ban on WhatsApp
How to avoid being blocked on Telegram
What to do if your Instagram is blocked
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How to pay for the service
How to choose a price plan
Working with subscription
How to save money on service fees
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Bitrix24
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How to connect Wazzup
Connect Wazzup to Bitrix24
Bitrix24 integration settings
Configure additional settings for integration with Bitrix24
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How to correspond
Where to find chats in Bitrix24
Type of correspondence in the feed
How to write first from Bitrix
Notifications about incoming messages in Bitrix24
Open Channels: how to set them up and how to use
Write in the Bitrix24 mobile application
How to send a file via "SMS/WhatsApp" and Bitrix24 Automation rules
How to connect a Bitrix24 widget to your site
How to work with Mexican numbers in Bitrix24
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How to set up automation
How to send a message from Business Processes
How to add an Automation rule
How to send messages using CRM Marketing in Bitrix24
How to set a priority client's number in Business Process
How to write to Telegram if a client doesn't have WhatsApp
How to send SMS from Bitrix if the client does not have WhatsApp
How to use WABA templates in automation rules
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Cross-cutting analytics
Roistat, Yandex.Metrics and Google Analytics in Bitrix24
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Solving problems
The Wazzup button is not displayed in Bitrix24
No access to new leads and contacts
The notification chat is not cleared
Blank screen in Bitrix24
What to do if Wazzup chat is not displayed
Removed Wazzup from Bitrix, but the buttons remain
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Kommo
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How to connect Wazzup
Connect Wazzup to Kommo
Set up integration with Kommo
Configure additional settings for integration with Kommo
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How to correspond
Where to find Wazzup chats in Kommo
How to write first to a client in Kommo
First message from Kommo mobile app
How to add a Kommo feedback button to your site
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How to set up automation
How to write first to a client with Salesbot
How to reply to incoming messages using Salesbot
How to send a broadcast message from Kommo
How to write in WhatsApp using a trigger
How to work with WABA templates in Salesbot
How to send SMS from Kommo if the client does not have WhatsApp
How to send a message with Salesbot buttons
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Cross-cutting analytics
Roistat, Yandex.Metrics and Google Analytics in Kommo
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Solving problems
How to get rid of duplicates in Kommo
Blank screen in Kommo
The Wazzup button on the left panel of Kommo is not displayed
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Zoho CRM
Connect Wazzup to Zoho CRM
Set up integration with Zoho CRM
How to write to a client in Zoho CRM
How to send automatic messages to WhatsApp from Zoho CRM
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HubSpot
Connect Wazzup to HubSpot
Set up integration with HubSpot
How to automatically send messages to WhatsApp from Hubspot
Write first on WhatsApp in HubSpot
Wazzup chats in HubSpot
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Pipedrive
How to connect integration with Pipedrive
How to set up integration with Pipedrive
Configure additional settings for integration with Pipedrive
Where are the Wazzup chats in Pipedrive
How to write first on WhatsApp and Telegram from Pipedrive
How to create contacts, leads and deals in Pipedrive with Wazzup integration
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Other CRMs
How to connect Amwork to Wazzup
How to connect Wazzup to Qobrix
How to connect Wazzup to Deskie
How to connect Wazzup to Flowlu
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How to sell even easier
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Connect applications
Which Wazzup app is right for you
How to give employees access to applications
How to install and set up applications
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Use the features in your account
How to connect service notifications
Auto-responses
How to use Wazzup templates
Analytics: increase sales based on numbers
How contact blocking works
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All about WABA
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General info about WABA
WABA billing
How to correctly specify the display name for your WhatsApp Business profile
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WABA templates
Why WABA template appears differently in the chat
Limits on WABA conversations
How to add a WABA template
Why WABA template does not pass moderation
WABA template categories
What is Read Rate in WABA and how to maintain a high score
What are WABA universal templates and why are they needed
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Ban prevention and unblocking
WABA template blocking: why it happens and how to avoid it
MMLite: how to avoid WABA spam bans
WABA bans: reasons and how to lift them
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For partners
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Partner account
How to work in Wazzup partner account
How to receive notifications about client accounts
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Partner API
Getting Started with API
Full Authorization (for Wazzup Label)
Simplified Authorization (for White Label)
End-customer accounts
Webhooks
Channels
Messages
WhatsApp Group Chats
WABA Templates
Wazzup Templates
WABA Profile
WABA Balance and Limits
iframe Wazzup (chat window)
iframe for Managing Channels and Templates
Users
Contacts
Deals
Unanswered Message Counters
Funnels
Setting Up an Integration for the Marketplace
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Public API
API entities and terminology
Integration schemes
Connection methods
Authorization
Sending messages
Working with channels
Working with the user entity
Working with contacts
Working with a list of deals
Loading sales funnels
Webhooks
Chat window (iFrame)
Unanswered counter
Common errors
WAuth
WhatsApp Business API templates
Migration of API v2 users to API v3
Kommo
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First message from Kommo mobile app

  1. Go to the "Deals" in the bottom panel.
  2. Open a deal you need or create a new one.
  3. Press "Info"  in the top right corner → "Contacts"  →  the icon  to the right of the contact's name  →  Phone number.
  4. Write to the chat.